At LD Global Tech, we specialize in delivering high-quality digital products and professional services tailored to your business needs. Due to the nature of our digital services, all sales are generally non-refundable once the service has begun or the digital product has been delivered.
Eligibility for Refunds
While we normally do not offer refunds for completed services or delivered digital products, we value our customers and strive to resolve any legitimate concerns. Refunds may be considered in exceptional cases, such as:
- Failure to deliver the digital service as described
- Technical issues preventing access to the delivered product, which we cannot resolve
All refund requests will be reviewed on a case-by-case basis. Any approved refunds will be issued using the same payment method used for the original purchase.
Requesting a Refund
If you believe you have a valid reason for a refund, please contact us within 7 days of the delivery of your digital service or product. Provide your order details and a clear description of the issue.
You can contact us via:
Email: support@ldglobaltech.com
Email: info@ldglobaltech.com
Contact Form: Available on our website here
Processing Refunds
Once your refund request is received, we will review your case and respond within 3 business days. If a refund is approved, it will be processed using the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Exceptions
All other services and digital products are considered final and non-refundable. By purchasing our services, you acknowledge that you understand the nature of digital products and agree to this Refund & Return Policy.
Contact Us
If you have any questions about this Refund & Return Policy, please contact us at:
Email: support@ldglobaltech.com
Email: info@ldglobaltech.com
Address: 128 City Road, London, United Kingdom